Set up Scan to E-mail using HP Embedded Web Server (EWS) | HP Printers | HP

Set up Scan to E-mail using HP Embedded Web Server (EWS) | HP Printers | HP

This video shows how to set up and use the
scan to e-mail feature on an HP LaserJet Pro MFP printer using the HP Embedded Web Server, or EWS. These instructions apply to all LaserJet Pro MFPs but the steps might vary slightly depending
on the model. This procedure requires a network connection,
SMTP server address, and the port number of the outgoing e-mail address. Depending on the server security requirements, additional security authentication might be required. For public mail service, the SMTP server names
and port names can typically be found by doing an Internet search. For example, use terms like Gmail SMTP server
name or Yahoo SMTP server name to search. If you do not know the SMTP server address,
SMTP port number, or authentication information, contact the email Internet service provider
or your system administrator. The product should be connected to the same
wired or wireless network as your computer. HP recommends that the printer network be
set to DHCP and not manual IP. To make sure your product is connected to a network, from the Home screen on the product control panel, touch the Network button to display the wired
IP address or touch the Wireless button to display the wireless IP address. Open a web browser on your computer. On the address line, type the IP address or host name exactly as
it displays on the product control panel. Press the Enter key on the computer keyboard. The EWS will open. Click the System tab. On the left navigation pane, click Administration. In the Enabled Features area, set the Scan
to E-mail option to On. Click the Apply button to save the settings. Click the Scan tab. On the left navigation pane, click the Scan
to E-mail Setup link. On the Scan to E-mail Setup page, there is
a list of settings to configure. These settings are also listed in the left
navigation pane. To start, click the Outgoing E-mail Profiles link. On the Outgoing E-mail Profiles page, click
the New button. In the Your E-mail Address area, enter your e-mail address and display name
shown on the printer control panel. In the SMTP Server Settings area, enter the
SMTP server address and SMTP Port number. Please note that firewall settings inside
internal networks might prevent external accounts like Gmail and Yahoo from connecting. If you are using Google Gmail for e-mail service, click the Always use secure connection (SSL/TLS) check box. If the outgoing SMTP server requires additional
security authentication, in the SMTP Authentication area, click the checkbox labeled SMTP server requires
authentication for outgoing e-mail messages and enter the required user e-mail and password. To secure the email profile, enter a 4-digit
PIN in the Optional PIN area. You will be prompted to enter the PIN on the
product control panel every time before using that profile. In the E-mail Message Preferences area, HP
recommends you use Auto as the default setting. You can include a sender in the e-mail by
checking the Auto CC check box. Click Save and Test to save the information
and test the connection. You might have to wait several minutes while
the configuration is tested. Click the OK button to complete the e-mail setup. You have successfully set up the scan to e-mail feature. Click the E-mail Address Book link on your computer and enter the required information to add
e-mail addresses. Click the Add/Edit button to add the e-mail
address to the list. To configure default options, click the E-mail
options link. Enter the default e-mail subject, body text,
and other scan settings. Click the Apply button to save the settings. You can now send scanned documents and images
as e-mail attachments. Next, we will show you how to use scan to
e-mail from the printer control panel. To use the scan to e-mail feature, follow
these steps: Lift the scanner assembly and load the document on the scanner glass according to the indicators
on the printer. Close the scanner assembly. You might also load the document in the Automatic
Document Feeder. Touch the Scan button on the printer control panel. Touch the Scan to E-mail button. Touch Send an E-mail. Select the From address that you want to use. Type in the 4-digit PIN that was previously
configured in the EWS. Touch the OK button. Touch the To button and pick the address or
group to which you want to send the file. To send the message to a different address, touch the New button and enter the e-mail address. Touch the Done button when finished. Touch the Subject button, type in an email
subject and touch the OK button. Touch the Next button. The control panel screen will display the scan settings. If you want to change any of the settings, touch the Settings button, and then change the desired settings. Touch the Scan button to start the scan job. Your document will now be scanned and sent
by email. You can find additional helpful videos at and on our YouTube channel,


  1. mqmartin66 says:

    Hi I neeed Help? I Type the IP Address as apear on The Printer But when I search does not open the hp setting email… evrething works with the hp printer including printing from my cell . please help me Thank You.

  2. Joseph Ramirez says:

    I have everything set up, but I am having a lot of trouble setting up the scan to email.  I've tried almost every possible SMTP.  Any suggestions?

  3. TheShadowWw says:

    we have a CM1415 printer and it those not have this function and it is mentioned in the video description

  4. OUE IT says:

    Hello, So I just got a "HP Color LaserJet MFP M477fdn" and I added the SMTP settings and tested to make sure they work and they all do,
    however after I set it up on the printer when I click "Scan to Email" I get the notification "The Scan to Email feature is not available for use.
    You must sign in using network authentication (Windows or LDAP) in order to use the Scan to email feature" ?! What does this mean I've
    never had to do extra steps, and I don't even know what type of credentials its asking for!

  5. Enrique Rios says:


  6. Justin MacIsaac says:

    The EWS shown here is different compared to the one I'm using. Are there different versions for different printers? Why do I not have the "Scan" option when my machine is a MFP?

  7. Carlos Miguel Mendoza says:

    I have updated the firmware and uninstall the existing drivers in my notebook, downloaded the drivers from HP site and install it all over again. I can't see the administration or scan tab y EWS. Please help!
    It's very frustrating!

  8. Penny Sihathep says:

    Please help, I am trying to set up the scan to email on the LaserJet Flow MFP M680, i have tried very possible SMTP but still couldn't get it working. the printer has been set up correctly as its printing and photocopy fine, yet could not get the scan working…please help[…

  9. DADMIRAL says:

    Hi there and thanks for this video.I am having an issue about setting up additional account with a different email address,I was able to setup the scan to email with one email address and I tried to do the same with another email address following the same procedure but I got an error message at the end that says " The smtp server uses an authentication method that is not supported.Try a different server ". Does this mean that I can't setup two different email addresses for scan to email on one printer or is there anything that I am supposed to do that I am not doing.I will really appreciate your assistance.Thanks and I look forward to hearing from you.

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